Customer relations management

Salesforce defines CRM as a strategy for managing all your company's relationships and interactions with customers and potential customers. Learn how CRM systems can it help your business grow and succee find out how to choose the right CRM and see how other companies are using CRM . The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. CRM, or customer relationship management, is the strategy that a company uses to keep its customers happy and loyal.

A customer relationship management (CRM) definition, how CRM data is collecte and an explanation of the benefits of CRM for small . Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers. Definition of customer relationship management (CRM): A management philosophy according to which a company's goals can be best achieved through .